Delivery Information
POSTING INFORMATION
Due to huge amount of orders we received daily, it may take 1-3 days to process your order before it leaves our warehouse.
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Orders placed after 12pm everyday from Monday to Saturday will be shipped on following next day.
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Once your order is shipped, you will be notified the tracking number. SnackPalace will not be held responsible for any delay on shipment done by Pos Malaysia/PosLaju. For any concern on your tracking details and your parcel where abouts, you may contact at 1-300-300-300 (Malaysia).
SHIPPING WITHIN MALAYSIA
All orders within Semenanjung Malaysia are shipped using PosLaju. PosLaju is Malaysia's Express Mail Service and delivers within 2-5 business day.
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Signature will be required when you receive the parcel. All orders are changed according to the weight of the parcel. Our system will automatically calculate the weight and the amount you should pay will be display at the end of the order process.
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Please take note that a tracking number will be given once posted. If the address is not available during time of delivery, they will need to pick up their parcel at the nearest PosLaju office.
NO REFUND or EXCHANGE is allowed if the parcel is returned to us when it is unclaimed. The buyer will have to pay the additional shipping charges to have it posted out again.